Herbal Roots tried in the past and it has been really difficult. We stopped trying when we lost a couple boxes at customs. However, we will keep trying to figure out a successful way to ship worldwide!

Hard NO. No Synthetic ingredients at all, especially fragrance. Synthetic fragrance causes a whole lot of health problems, including endocrine disruptors, asthma, eczema and other skin problems. Plus, they are linked to cancer.

We currently have a home based apothecary , where we do have a few stands with products. We like to make everything as fresh as possible though. We also do sessions here, if you are close by don't hesitate and stop by!

it depends on the order, but it usually takes from 2-5 business days.

Mon-Fri
9:00am - 6:00pm
Sat 10:00am - 4:00pm
Sun Closed

If there is a problem with your product or service, we will make it right. But other than that, no returns or exchanges are accepted.

We accept all major credit & debit cards, PayPal, and cash if you are In Person at the shop.

Yes, you may cancel an order as long as it hasn't shipped, any fulfilled orders cannot be cancelled. All order cancellation will incur a 10% restocking fee.

Absolutely! You can write your gift note on the special notes section of your cart. Thank you for choosing us for showing some love to a special someone!

You will receive an order email confirmation promptly after placing your order. If you did not, it may be because of a typo with your email address when placing the order. If so, please send us an email ASAP at info@herbal-roots.shop with all the information you entered when placing the order to help us locate it.